I have over ten years’ experience in transforming service delivery through digital technology and over twenty in delivering change. This includes being a Cabinet Office policy advisor on digital service delivery. Successful implementation of change in Central Government (DWP, DH, MOD, CLG, HMCTS), Local Government, Housing Associations and Public Health. My work typically has a strong focus on evidence led and benefits based change and stakeholder engagement. I enjoy leading teams or can work with stakeholders to provide targeted advice or develop outputs. I also enjoy solving complex problems and implementing change working effectively with senior leaders as well as service managers and technical teams to deliver outcomes and benefits. Qualified in PRINCE 2 and Agile.
I am a strong beliver in community and work as part of my local community association in London to help maintain and improve our community. In addition I work regularly with the charity Citzens Online and maintain an interest in digital inclusion which last year included judging the Digital Inclusion Fund 2018 in awarding £400,000 to innovative project ideas.
Outside work my recreation sometimes overlaps with themes from work. The psychology and science of performance fascinate me as does the process of creating high perfuming teams from people who might otherwise consider themselves fairly ordinary. I am member of my local running club and of the second oldest swimming club in the UK (the Serpentine). I love the mountains, have climbed and done ‘light mountaineering’ in the form of the haute route – which in my view is an ultimate team activity.